{"id":11730,"date":"2025-12-12T13:39:26","date_gmt":"2025-12-12T04:39:26","guid":{"rendered":"https:\/\/www.ponos.jp\/?page_id=11730"},"modified":"2026-01-22T11:11:45","modified_gmt":"2026-01-22T02:11:45","slug":"privacypolicy","status":"publish","type":"page","link":"https:\/\/www.ponos.jp\/en\/privacypolicy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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[Revised May 17, 2017]<\/p>\n\n

PONOS Corporation (hereinafter “we” or “the Company”) recognizes the\n importance of protecting our customers’ personal information. We comply with the Act on the\n Protection of Personal Information (hereinafter the “Act”) and are committed to the proper\n handling and protection of personal information in accordance with this Privacy Policy\n (hereinafter “this Policy”). Please note that we may establish separate, individual privacy\n policies for specific products or services.<\/p>\n\n

[Definition of Personal Information]<\/p>\n\n

For the purpose of this Privacy Policy, ‘Personal\n Information’ means both the personal information as defined by the Personal Information\n Protection Act, and any attribute information concerning an individual (such as email addresses,\n usage history, or usage fees) that is used in connection with specific personal information.\n <\/p>\n\n

1. Purposes of Use of Personal Information<\/h2>\n\n

\n 1. To provide our company’s products and services.
\n 2. To process payments for the use of products and services, and to collect overdue\n charges.
\n 3. For marketing research, statistics, and analysis aimed at product and service development and\n service improvement.
\n 4. To provide after-sales services, such as technical support and response to user\n inquiries.
\n 5. For system maintenance and troubleshooting.
\n 6. To develop and provide advertisements for our company’s or third parties’ products and\n services.
\n 7. For other purposes stipulated in the terms and conditions of each of our company’s products\n and services.\n <\/p>\n\n

2. Changes to the Purpose of Use for Personal Information<\/h2>\n

\n The Company may change the Purpose of Use for Personal Information to the extent that the\n revised purpose is reasonably considered to be related to the former purpose of use. In the\n event of such a change, the Company shall notify or publicly announce the change to the\n customer.\n <\/p>\n\n

3. Limitation on the Use of Personal Information<\/h2>\n

\n Except as permitted by the Act on the Protection of Personal Information (APPI) or other\n applicable laws and regulations, the Company shall not handle Personal Information beyond the\n scope necessary for the fulfillment of the purpose of use, without obtaining the prior consent\n of the customer.\n <\/p>\n\n

4. Proper Acquisition of Personal Information<\/h2>\n

\n We shall acquire personal information appropriately in compliance with the Act on the Protection\n of Personal Information and other relevant laws and regulations, and we shall not acquire it by\n deception or other wrongful means. Please note that when a telephone interaction takes place\n between the Company and the customer, the call may be recorded for the purpose of confirming the\n inquiry details and improving our services.\n <\/p>\n\n

5. Personal Information Security Management<\/h2>\n

\n Our Company shall provide necessary and appropriate supervision to its employees to ensure the\n security management of personal information, safeguarding against risks such as loss,\n destruction, alteration, and leakage. Furthermore, in cases where the Company fully or partially\n entrusts the handling of personal information to a third party, the Company shall exercise\n necessary and appropriate supervision over the entrusted party to ensure the security management\n of the personal information.\n <\/p>\n\n

6. Provision to Third Parties<\/h2>\n

\n Except where disclosure is permitted under the Personal Information Protection Act or other laws\n and regulations, we will not provide personal information to any third party without obtaining\n the prior consent of the customer. However, the following cases do not fall under the provision\n to a third party as defined above:\n
\n
\n 1. When we entrust the whole or part of the handling of personal information to a third party to\n the extent necessary to achieve the purpose of use (However, this excludes entrustment to a\n subcontractor located in a foreign country. In such cases, we rigorously vet the subcontractor’s\n handling of personal information, enter into a separate confidentiality agreement regarding\n personal information, and obligate them to handle the information in the same manner as we do.)\n
\n 2. When we or a third-party advertiser uses specific technical information (including IP\n addresses and device information) and non-personally identifiable service usage information for\n the purpose of service improvement, user trend analysis, demographic analysis, web analysis, and\n for advertising known as behavioral targeting advertising.\n
\n 3. When personal information is provided as a result of business succession due to business\n transfer, merger, or other reasons.\n
\n 4. When personal information is jointly used with a specific party, and the customer has been\n notified in advance, or the customer can easily know, the following details: the fact of joint\n use, the items of personal information to be jointly used, the scope of the joint users, the\n purpose of use by the users, and the name or title of the person responsible for the management\n of the said personal information.\n <\/p>\n\n

7. Disclosure of Personal Information<\/h2>\n

\n Upon receiving a request for the disclosure of personal information pursuant to the provisions\n of the Personal Information Protection Act, we will verify the identity of the requesting\n individual and disclose the information without delay (or notify the individual if the personal\n information does not exist). However, this shall not apply in cases where we are not obligated\n to disclose the information under the Personal Information Protection Act or other laws and\n regulations.\n <\/p>\n\n

8. Correction, etc. of Personal Information<\/h2>\n

\n In the event that a customer requests the correction, addition, or deletion (hereinafter\n collectively referred to as the “Correction, etc.”) of their personal information on the grounds\n that the information is factually inaccurate, as stipulated by the Personal Information\n Protection Law, we shall, after confirming that the request is made by the customer themselves,\n conduct the necessary investigation without delay, within the scope required to achieve the\n purpose of use. Based on the results of the investigation, we shall perform the Correction, etc.\n of the personal information and notify the customer to that effect (if we decide not to perform\n the Correction, etc., we shall notify the customer of that decision). However, this shall not\n apply in cases where the Personal Information Protection Law or other laws and regulations do\n not impose an obligation on us to perform such Correction, etc.\n <\/p>\n\n

9. Suspension of Use, etc. of Personal Information<\/h2>\n

\n If the Company receives a request from a customer for the suspension of use or deletion of their\n personal information (hereinafter, “Suspension of Use, etc.”) based on the provisions of the Act\n on the Protection of Personal Information, on the grounds that such personal information has\n been handled beyond the scope of its pre-announced purpose of use, or has been obtained by false\n or other improper means, and if it is determined that there are valid grounds for the request,\n we will promptly implement the Suspension of Use, etc. of the personal information after\n confirming that the request was made by the customer themself, and will notify the customer\n accordingly. However, the Company shall not be obligated to implement the Suspension of Use,\n etc. if otherwise provided for by the Act on the Protection of Personal Information or other\n laws and regulations.\n <\/p>\n\n

10. Use of Cookies and Other Technologies<\/h2>\n

\n Our Services may utilize Cookies and similar technologies. These technologies assist us in\n understanding your usage of our Services and contribute to service improvement. Users who wish\n to disable Cookies can do so by modifying the settings in their web browser. Please note,\n however, that disabling Cookies may prevent you from utilizing some features of the Services\n <\/p>\n\n

11. Contact Information<\/h2>\n
\n Please address all requests for access, correction, etc. of personal data, as well as any\n opinions, questions, complaints, or other inquiries regarding the handling of personal\n information, to the contact point specified below.\n <\/div>\n \n \n \n \n
Responsible Department<\/th>\n Personal Information Protection Administrator<\/td>\n <\/tr>\n
Address<\/th>\n \u3012600-8005
Nittosei Kyoto Shijo-dori Bldg., 12-1 Tatedauri Higashi-machi,\n Shimogyo-ku, Kyoto-shi, Kyoto 600-8005, Japan<\/td>\n <\/tr>\n
E-mail Address<\/th>\n ponos@ponos.co.jp
* Hours of operation: Weekdays, 10:00 AM to 6:00 PM (JST).<\/td>\n <\/tr>\n <\/table>\n\n

12. Continuous Improvement<\/h2>\n

\n We will periodically review the status of our personal information handling practices and strive\n for continuous improvement. If necessary, we may amend this Privacy Policy.\n <\/p>\n\n <\/div>\n <\/div>\n <\/section>","protected":false},"excerpt":{"rendered":"[Revised May 17, 2017] PONOS Corporation (hereinafter “we” or “the Company”) recognize […]","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_locale":"en_US","_original_post":"223","footnotes":""},"class_list":["post-11730","page","type-page","status-publish","hentry","en-US"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.ponos.jp\/wp-json\/wp\/v2\/pages\/11730","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ponos.jp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ponos.jp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ponos.jp\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ponos.jp\/wp-json\/wp\/v2\/comments?post=11730"}],"version-history":[{"count":2,"href":"https:\/\/www.ponos.jp\/wp-json\/wp\/v2\/pages\/11730\/revisions"}],"predecessor-version":[{"id":12119,"href":"https:\/\/www.ponos.jp\/wp-json\/wp\/v2\/pages\/11730\/revisions\/12119"}],"wp:attachment":[{"href":"https:\/\/www.ponos.jp\/wp-json\/wp\/v2\/media?parent=11730"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}